1ST SEM Sep 2023 solved assignments-Mrs. Elizabeth

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International HR Practices

 Q1. Esther Consulting is an IT and consulting multinational engaged in IT services business, offering testing, enterprise resource planning, business intelligence, infrastructure management and process services apart from application maintenance and development programmes. Technology and markets and client expectations are changing fast for the company, necessitating it to launch a massive retraining and reskilling programme for its 150 thousand employees working in 47 countries. Though at a macro level the company is clear that it shall train its employees on emerging technologies such as digital, cloud and automation, it is yet to build a pragmatic plan at micro level identifying what skills can be imparted to which category of employees and design and delivery related plans. Describe various training methods used for effective staff development. (10 marks)

Q2. Imagine that you have recently been hired as a human resources consultant by a Canadian multinational enterprise (MNE) called Dombi. The firm is having problems communicating and sharing its corporate values and policies with its newest employees in Mexico. After speaking with managers and employees at the new subsidiary in Mexico you realise that Dombi is experiencing problems related to the culture. Explain the factors that play an important role in cross-cultural communication and negotiation. (10 marks)

Q3. Mrs. Elizabeth joined Toyota as an automobile engineer in its USA operations. She is in her late 40s and supporting the education of her two children and the unemployed husband. In fact, her husband was retrenched consequent upon 2008 global economic crisis. The company plans to start its operations in Georgia. She could not get any kind of promotion in USA during her 20 years career. Her superior attributes her performance as the reason and she attributes the glass-ceiling as the reason for being not promoted.

One day, her superior Mr. James called her and appraised her that the company is contemplating to start its operations in its Georgia plant in three month’s time and she was promoted as Head of the Operations department of the Georgia Plant with double her current remuneration as base salary along with a number of allowances like hardship allowance, educational allowances for children, exchange rate stability allowance, COLA, settling-in allowance. Her total remuneration in Georgia would be three times of her current remuneration. Further, the company is contemplating to provide a suitable job to her husband in Georgia plant. Mrs. Elizabeth listened coolly and replied without any kind of emotions, that I can’t accept this promotion.

Questions for Discussion

a) According to you, what can be the reason of declining the offer by Mrs. Elizabeth? (5 marks)

b) Describe the steps involved in the performance appraisal process. (5 marks)

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